Privacy policy

PRIVACY POLICY

Last updated: April 9, 2026

This Privacy Policy describes how SS-WINSTORE.COM (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site or otherwise communicate with us (collectively, the "Services").

1. PERSONAL INFORMATION WE COLLECT

We collect personal information from various sources to provide our Services effectively. This includes:

  • Contact Information: Name, billing address, shipping address, email address, and phone number.

  • Financial Information: Credit/debit card numbers and payment details (processed securely via Shopify Payments).

  • Transaction Information: Products viewed, items in cart, and purchase history.

  • Device Information: IP address, browser type, and time zone (collected automatically via cookies).

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your information to:

  • Provide Services: Fulfill orders, process payments, and arrange shipping.

  • Communication: Send order confirmations and respond to support requests.

  • Marketing: Provide you with information or advertising relating to our products or services (if opted-in).

  • Security: Screen for potential risk or fraud.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • AutoDS: To fulfill and ship your orders through our suppliers.

  • Legal Compliance: We may share information to comply with applicable laws and regulations.

4. YOUR RIGHTS (EEA & UK)

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us at info@ss-winstore.com.

5. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. CHILDREN'S PRIVACY

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the age of 16.

7. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@ss-winstore.com or by mail using the details provided below:

SS-WIN LTD

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom